Terms & Conditions

• All bookings are subject to availability.
• A booking is confirmed only after payment has been successfully received and an official confirmation has been issued by Ceylon Travel Dream.
• Customers are responsible for providing accurate personal and travel information at the time of booking.

• All prices displayed on our website are in the specified currency unless otherwise stated.
• Prices are subject to change without prior notice until a booking has been confirmed.
• Additional services requested after confirmation may incur additional charges.

Ceylon Travel Dream reserves the right to modify itineraries, accommodation, transportation, sightseeing schedules or other arrangements due to operational requirements, weather conditions, government regulations, supplier availability or circumstances beyond our reasonable control. Where possible, suitable alternatives of similar standard will be provided.

Guests are responsible for:

• Holding valid passports, visas and travel documents.
• Obtaining any required travel insurance.
• Arriving on time for scheduled tours and transfers.
• Following the instructions provided by tour guides, drivers, hotels and local authorities.
• Respecting local laws, customs and cultural traditions during their visit.

Special requests such as dietary requirements, room preferences, accessibility requirements or celebration arrangements will be forwarded to the relevant suppliers whenever possible but cannot be guaranteed.

Ceylon Travel Dream acts as a professional tour operator and coordinates services provided by independent hotels, transport companies, attractions and other suppliers.

While every effort is made to ensure the highest quality of service, we shall not be held responsible for delays, cancellations, injuries, loss of personal belongings, additional expenses or disruptions caused by airlines, weather conditions, natural disasters, road closures, strikes, government actions, supplier failures or any circumstances beyond our reasonable control.